F.A.Q

 

All goods sold at BeautyFoo Mall are 100% authentic because we sourced directly from Licensed Suppliers. Besides, we are proudly to be the Authorized Distributor of Cellreturn (Korea) , DPC (Korea), Artistic & Co. (Japan), Silk'n & etc in Malaysia. We accepted full refund if found any products sold by us are not authentic or genuine.

You can "Sign-up for Exclusive Offers" on the main page of our official website and social media platforms such as Facebook/Instagram: BeautyFoo Mall, we will keep customers/followers up to date with our new products and sales promotion.

Search for your product and click “ADD TO CART”. Once you have all that you need selected, proceed to your shopping basket and click “CHECK OUT” to be directed to the payment page.

  • Your order will be shipped as soon as all items are available. When all items are in stock, orders are shipped based on standard shipping schedule (3-5 business days, may vary between shipping companies).

  • Orders are not shipped or delivered on weekends or holidays. However, we shall not be liable for any losses, liabilities, costs, damages, charges or expenses arising out of any late delivery.
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    As soon as your order is shipped through our warehouse (after confirmation of payment and arrival of all products in stock), you will receive a Shipment Confirmation email which contains shipping slip or tracking number and a link that allows you to track the delivery status.

    Please try again in a little while. If the payment is still not accepted, please verify your account balance. If everything is as it should, but you still can't make the payment, please contact us immediately by clicking WhatsApp/Messenger Icon below or Email Us about the problem. We can manage the order manually. 

    Free Delivery for any purchase made within Malaysia. All parcels are delivered via our trusted courier service. For International Shipping, please refer to our Shipping Policy

    Your personal data is private and confidential. We will never distribute, share or sell to any third party without your consent. Read more about our Privacy Policy

    Your delivery address can be filled in during checkout. Before you complete the checkout process, you still will be able to change your address. If you wish to change your address after checkout, please contact us IMMEDIATELY.

    For queries, please Email Us or chat with us directly by clicking WhatsApp/Messenger Icon below.